![]() Is BillMatrix Right for You?īillMatrix makes paying your Alabama Power electric bill faster, easier, and more secure. Help Center – Consult FAQs and how-to articles on the BillMatrix websiteīillMatrix also provides notice if any payments fail or get returned so you can resolve any issues promptly. ![]() By Twitter – Direct message for assistance.By Phone – Call 1-80 Monday to Friday 7 AM – 7 PM CST.If you have any questions or issues using BillMatrix, customer support is available: Regulatory Compliance – Adheres to all applicable federal and state privacy and security regulations.Data Protection – Limited employee access to customer data for privacy. ![]()
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